Customer Service
Can I see a Sales representative?
Please contact our customer care team on 0333 0000 050 who will be pleased to make arrangements.
Can I have the MSDS Sheets to assist with my COSSH Assessments?
Some products have the MSDS sheets on the website Click here. If you cannot find the MSDS sheets you require, please contact our customer care team who will be able to fax, post or e-mail it to you by return.
Can I have a sample of a product?
Please contact our customer care team on 0333 0000 050 who will provide assistance.
What are your office hours of business?
Office hours are 8:30am - 5:00pm Monday to Friday.
DELIVERY& RETURNS
What day is delivery due?
Two working days from receipt of order.
Delivery
Free standard delivery on orders over £50 ex Vat
A small delivery charge of £10 ex vat is applicable to orders where the net value is less than £50
Prices for premium delivery are available on request
Returns
Should you wish to return an item we will be happy to refund in full or exchange, if it is in full resaleable condition.
Returns should be made within reasonable time (usually 30 days) and in original undamaged packaging.
Should goods be delivered faulty, incorrect or damaged, please report to our customer care team immediately and confirm in writing within 3 days of delivery.
Please note that there may be a collection charge for any items returned.
In both instances, please call our customer care team on 0333 0000 050 to obtain details on how to return your product.