Returns Policy

We will gladly issue a full refund for any unwanted merchandise that is returned to us within 30 days of purchase. All items must be in resaleable condition and in the original undamaged packaging

Please send returns to:
FAO RETURNS
Unico Ltd
North Main Street
Carronshore
Falkirk
FK2 8HT

Or contact the Customer Care Team on:

Telephone: 01324 573410

Email: sales@unicodirect.com

If your order has incorrect quantities or missing items please notify us within 3 working days of receipt of the order and we will rectify the situation.

If your order is damaged or defective please call our customer service team who will advise you on the course of action, this will usually involve returning the goods to us and we will issue a credit note.

Need Help & Advice

Need more information not covered by our Frequently Asked Questions and answered elsewhere on the site?

Call: 01324 573410orEmail Us